Shipping and Payment Terms & Conditions        

Free returns possible within 30 days.  

Shipping within Germany and Worldwide

We deliver to addresses around the world. If no alternative address is provided, the order will be delivered to the address saved in your customer account.

In the case of an issue with your delivery, you can get in touch with us via phone or e-mail.

We’re glad to help.

Tel: +496172 271919 (Mon - Fri 10:00 to 13:00)
E-Mail: info@auktionshaus-bad-homburg.de

How much does shipping cost?
Standard package delivery using DHL, UPS or GLS within Germany is free for orders from €20.-

Standard package delivery using DHL, UPS or GLS within Germany for orders under €20.- costs €4.90.-
Standard package delivery using DHL, UPS or GLS within the EU is charged at €19.90.-

Rest of Europe €49,90.- , World €129,90.- from an order value of €100.-

How long will my delivery take?
We use DHL, UPS or GLS to deliver your items. Unless otherwise stated, items to be delivered within the UK will arrive between 5-7 business days from receipt of order.

For delivery to countries outside of Europe or to non-EU countries, additional country-specific import and customs fees may apply. The extent of fees will depend on the country of delivery. Please contact your local customs office for more information. Fees are borne by the customer.

We accept prepayment, PayPal, Visa, Master Card, American Express, Discover and direct debit via Paypal Plus.

All items we have in stock can be pre-ordered and picked up during opening hours.

Prices for retail customers include VAT.

Payment Terms & Conditions

Payment via PayPal

You can pay simply and safely with PayPal. You will be redirected to PayPal during the payment process. As soon as we receive your payment, usually within a few minutes, your delivery will be shipped. Your PayPal account will be credited with the corresponding amount should you need to return an item.

Payment via Credit Card

You can pay safely and securely with your credit card. We do not save credit card information on our system. Credit card payments are completed through PayPal, you do not need a PayPal account to pay by credit card. 
Your benefits: You get full access to PayPal’s Buyer Protection, and your package will be shipped immediately.

Payment via Direct Debit
You can of course also pay via direct debit. To pay by direct debit, we require your bank details. Debit card payments are completed through PayPal, you do not need a PayPal account to pay by direct debit. 
Your benefits: You get full access to PayPal’s Buyer Protection, and your package will be shipped immediately.

Prepayment via Bank Transfer
Please transfer the invoiced amount into our account using your order number.Please refer to your order confirmation for our bank details. We reserve your ordered items for 5 days.